MAINTENANCE AND REPAIRS
Non Urgent Repairs:
All non-urgent repairs must be submitted in writing. You may submit a maintenance request using our online request form, or you can submit the maintenance request form given to you at the beginning of your tenancy. Maintenance requests can be submitted by hand, post, email, fax or online via our webpage.
Should you request an urgent repair you must call Hannah Smith 0478 751 399 or Len Smith 0418 343 754. If you cannot get hold of your property manager, please refer to the documentation provided at the beginning of your lease for emergency contact numbers. Tenants may authorise urgent repairs up to $1800 including GST
If a repair is conducted that is not considered urgent, tenants will be liable for any extra fees applicable.
For more information regarding Urgent and Non urgent repairs, please refer to www.consumer.vic.gov.au or the Renting a home; A guide for tenant’s handbook given to you at the beginning of your lease.